Documentation
Payments
Secure payments for Dreamcode products.
Dreamcode Interactive uses Paddle to process payments for supported purchases.
Paddle provides the payment infrastructure used to securely process transactions and supports payment methods and currencies available for your purchase.
Learn More About Paddle →How a purchase works
When you purchase a Dreamcode product:
- You select the product you want.
- The checkout process is opened.
- Payment details are handled through the Paddle checkout experience.
- Paddle processes the transaction.
- Once the purchase is successfully completed, Dreamcode receives the relevant transaction information needed to provide your purchase.
- Your product is made available according to the product's delivery method.
Payment Security
We don't want you worrying about entering payment information into a game launcher or an unfamiliar payment form.
That's why Dreamcode uses Paddle's payment infrastructure for supported purchases.
Payment information is handled through the payment processor's secure checkout infrastructure rather than being handled directly by Dreamcode's game websites or games.
Paddle is responsible for processing the payment according to its own security, privacy, and payment-processing policies.
What payment methods are available?
Available payment methods depend on factors such as:
- Your country
- Currency
- Device
- Purchase
- Paddle's available payment methods
The checkout will show the payment methods available for your transaction.
Your Dreamcode Account
After completing a purchase, the relevant product can be associated with your Dreamcode account.
This allows supported purchases to appear in your Dreamcode library and become available through supported Dreamcode services.
Refunds & Purchases
For information about refunds, cancellations, and purchase-related rights, please refer to the applicable Dreamcode purchase terms and the information provided during checkout.
If you need help with a purchase, contact Dreamcode support with your order information.
Contact SupportPayment Problems
If your payment fails:
- Check that your payment method is valid.
- Confirm that your billing information is correct.
- Try the transaction again.
- Check whether your bank or payment provider declined the transaction.
- Contact support if you believe the payment succeeded but your purchase isn't showing in your account.
Do not send your full card number or other sensitive payment information to Dreamcode support.
Frequently Asked Questions
Does Dreamcode store my card number?
Payments for supported purchases are processed through Paddle's payment infrastructure. Dreamcode should not request your full card number through support channels.
Who processes my payment?
Paddle acts as our merchant of record and processes payments for supported Dreamcode purchases. They securely handle the entire checkout experience, including taxes and regional compliance.
Can I use different payment methods?
Available methods are shown during checkout and depend on your location and the transaction.
Where can I find my purchase?
Supported purchases are associated with your Dreamcode account and can appear in your Dreamcode library.
Is Dreamcode Cloud included with every game?
No. Cloud gaming availability depends on the individual game.
Need Help?
For payment-related questions or problems with an order:
support@dreamcode-interactive.sitePlease include your Dreamcode account email and relevant order information, but never send passwords, full payment-card numbers, security codes, or other sensitive payment credentials by email.